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FAQ

How easy is Buildern to use?

Buildern is built with builders, subs, vendors, and clients in mind, making it easy to use without unnecessary complexity. Teams can start working with Buildern immediately thanks to its intuitive interface.

However, we understand that every company has different needs, which is why we provide free onboarding, video tutorials, help articles, live chat, email, and phone support. For those who prefer a guided approach, we also offer additional training sessions at no extra cost.

Who is Buildern for?

Buildern is designed for construction professionals of all kinds, from general contractors, homebuilders, and remodelers to commercial contractors, specialty trades, and modular builders. Whether you're running a small business or managing complex, large-scale projects, Buildern adapts to your workflows, scales with your needs, and supports every phase of construction management.

Can I bring my historical data into Buildern?

Yes, Buildern allows you to seamlessly import years of historical data from other platforms and spreadsheets. Whether your data is stored in Excel or another system, you can migrate it without losing valuable project details. Buildern also integrates with QuickBooks and Xero, ensuring that your financial history remains intact without manual re-entry.

If you need assistance with bulk data migration, our team is available to help make the transition as smooth as possible.

How long does it take to get started?

Most teams are up and running with Buildern on the first day. The onboarding process is designed to be quick and efficient, allowing you to import your existing data, configure your workflows, and start managing projects right away.

Pre-built templates simplify setup, and our support team is available to assist with any questions. Whether you prefer to explore Buildern on your own or have a guided walkthrough, we ensure a seamless transition.

Does Buildern integrate with other software?

Yes, Buildern integrates with key financial and project management tools to eliminate double entry and streamline workflows. With direct integrations for QuickBooks and Xero, your accounting data remains in sync, reducing manual work.

Buildern also ensures that once data is entered into one module, it automatically flows into other relevant areas, making project management more efficient. For those requiring additional connections, our API allows for customized integrations.

What does Buildern’s pricing include?

Buildern is committed to transparent pricing with no hidden fees. Unlike other platforms, we don’t charge for onboarding, training, or additional users such as clients, subs, or vendors. There are no unexpected price hikes, and our pricing remains fair and predictable, ensuring that you get full value without surprises.

How often does Buildern release new features?

Buildern releases new features every single week. Instead of waiting months or years for updates, users benefit from continuous improvements that align with real industry needs. Builders play a crucial role in shaping these updates by providing direct feedback, which influences what gets developed next.

To see the latest innovations, visit our What's New page.

Does Buildern offer help articles, videos, or learning materials?

Surely! Buildern provides a comprehensive library of support resources to help you get the most out of the platform. You’ll find step-by-step help articles, video tutorials, and learning materials designed for builders, subs, vendors, and clients. These resources are available 24/7 and are continually updated as new features are released.

You can also request guided support from our team at no additional cost.

What if I need support while using Buildern?

Buildern provides comprehensive support to ensure you always have the help you need. Our support team is available through live chat, email, and phone, ensuring that assistance is just a message away. The help center offers step-by-step guides, video tutorials, and frequently asked questions to address common concerns.

We also provide free one-on-one onboarding sessions to help teams transition smoothly. Whether you need immediate troubleshooting or long-term guidance, we’re here to assist.

How does Buildern handle security and data protection?

Security is a top priority at Buildern. As a cloud-based platform, Buildern ensures that your data is protected with enterprise-grade security measures. Regular backups prevent data loss, while role-based access controls allow you to manage who can access specific information.

Our integrations with QuickBooks and Xero maintain secure data synchronization, and all transactions are protected through encrypted connections.

Can Buildern be customized for my specific workflow?

Yes, Buildern is designed to be flexible and adaptable to different construction workflows. Customizable templates allow you to tailor estimates, budgets, and schedules to fit your specific processes. User roles and permissions can be adjusted to match team structures, ensuring the right level of access for each member.

With Buildern’s modular design, you can focus on the features you need without unnecessary complexity.

What makes Buildern different from other construction software?

Buildern is built for modern construction teams that need speed, efficiency, and reliability. While many platforms have outdated interfaces and require months of training, Buildern is designed to be intuitive from day one. Weekly updates ensure that users always have access to the latest tools without waiting for long development cycles.

With AI-powered automation, double entry is eliminated, and data flows seamlessly between project modules. Our commitment to transparent pricing means no hidden fees or unexpected charges. Above all, Buildern is shaped by builders, with real user feedback influencing every update and new feature.

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